Board Thread:Admin Support/@comment-46.227.233.111-20150809164231/@comment-6697950-20150809171859

Please note that this is a fan-operated wiki site, not the official technical support for SAO games. We can't help you with your problem here, unless someone else who plays the game (which you should have named, since SAO has more than one game adaptation) has encountered the problem and knows how to solve it.